If you have the question
We have the answer

Working for
small business

You’ll be guided through a proven process
You’ll gain an experienced partner
You’ll have an additional revenue generator

“Wallace has an eye for detail. They created
a super functional and user-friendly site”
Lee Stapleton Clinic Manager

You’ll be guided through a proven process
You’ll gain an experienced partner
You’ll have an additional revenue generator

“Wallace has an eye for detail. They created
a super functional and user-friendly site”
Lee Stapleton Clinic Manager

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Frequently Asked Questions

Questions

Will my site get hacked if I don't sign up?

Absolutely not! However, your site will be at a greater risk of being hacked and if you aren’t on a Care Plan, we can’t guarantee your site can be recovered.

What if I pass on the care plan and my site gets hacked?

We can help you recover your site. We charge a $390 recovery fee and we aren’t able to guarantee recovery of your site. 

Do you charge a setup or cancellation fee?

No, you are free to leave any time you want. If you decide to come back, we’ll get you set up again and continue working to keep your site safe.

How quickly can you restore a backup?

General restore requests can be handled within 24 hours. Emergencies reported from site monitoring are handled ASAP.

Do you offer website development and content updates?
Yes! You can check out our website design options. A Care Plan will give you access to one hour each month for any content or image updates to your site. 
Do you offer web hosting?
Absolutely! Hosting is included in our Care Plan. We can migrate your current site over for free whenever you signup.
Is hosting included with your websites?

We recommend our preferred hosting partners

Do you develop using any framework other than Divi?
We don’t. We’ve done extensive testing with all the major wordpress themes. After trying them all, we picked Divi because it has an incredible support community, a dedicated development team and it includes one of the absolute best visual builders available on any platform.
Do you guarantee my site will stay safe?
Any one saying they can guarantee your site remains untouched by the dark side of the internet isn’t being truthful. What we can do is put measures in place to protect your site and keep routine backups to ensure we can always bring it back to life if needed. Read about our Maintenance Plans to find out more.
How long does a typical site take to build?
Site build time can range from a few weeks to a year. The main factor that impacts development time is how prepared your team is with content, media and a singular goal for your website. Our website build time is between 4-12 weeks.
How soon are you available?
Since I’m a small business, I only work with a limited number of clients per month. This allows me to really focus on each client, and ensure that I give my best work to each one. If you are interested in a website, please don’t wait to get in touch!! The sooner you contact me, the sooner I can get you on my schedule and make sure that your project is finished by the date that you need..
How do I go about making payment?

We send you an invoice via our payment processor STRIPE. Your information is 100% secure we never see your account details and you can pay by PayPal or card.

Can't find an answer to your question here?
Can’t find an answer to your question here?
Get in touch. I’m happy to chat and answer any questions that you have.